Newlane Shipping Policy
UK Delivery:
Your order will be dispatched the same day if it is placed before 4pm or the next working day if it’s made after this time. (Monday to Friday excluding Bank Holidays).
Standard, tracked UK delivery: £3.49 (2-4 working days).
Next Day, tracked UK delivery: £6.49
Standard European delivery: £6-£10 depending on destination country excluding any import VAT and customs duties (see below)
Express is 1-3 days delivery to EU countries, economy is 2-5 days
We do not currently ship outside of the UK and European Union
Customs and Import Charges
Outside of the UK, in addition to the postage fees above, you may be charged import taxes, duties and/or handling fees when the package reaches your destination country. These charges must be paid by the recipient of the parcel. Unfortunately, these charges are out of our control and we cannot predict what the cost will be.
If any parcels are returned to us because the duty and tax charges are higher than expected, we reserve the right to deduct any costs we may incur from your refund.
Please note Newlane helmets have been tested and certified to EN1078 - The European Standard. Newlane helmets are therefore only intended for countries that recognise the EN 1078 safety standard. Use outside these countries will be at your own risk and we disclaim all liability thereto.
